Privacy Policy

Privacy Policy Overview

R&C Secure Mounting, LLC cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how R&C Secure Mounting, LLC collects, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all R&C Secure Mounting, LLC customers and to all services, including our website, mobile applications, and services. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Prior to using our website and booking services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.

If you have any questions or concerns regarding this policy, please contact us at info@rncsecuremounting.com.

By visiting our website, booking, or using any of our Services, you acknowledge that you have read this Privacy Policy.

User Information

To provide you our Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services. Here are the types of Personal Information we collect about you:

Information you provide us. When you book our Services, purchase items, and/or when you contact us directly by any communication channel (e.g.,emails), you may provide us Personal Information, such as name, email address, phone number, payment information, & information you include in your communications with us.
Information we collect when you use the Services. When you visit, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services.

To provide our Services, we collect Personal Information about our Users.

The Personal Information comes from you when you visit or use our services, Personal Information we collect automatically, and Personal Information we collect from other sources.

Why do We collect such Personal Information

We use your Personal Information for the following purposes:

To provide and operate the Services;
.To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
To provide our Users with ongoing customer assistance;
To be able to contact our Users with general or personalized service-related notices and promotional message;
To provide you with professional assistance, only upon your request;
To enhance our data security and fraud prevention capabilities; and
To comply with any applicable laws and regulations.

How We Use Your Personal Info

Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide TV mounting services);
Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or
Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services), provided it is conducted in a way that is proportionate and that respects your privacy rights.

We use the Personal Information we collect about you to provide our services and make them better and safer.

We also collect and use Personal Information in order to contact Users and to comply with the laws applicable to us.

How We Share Your Personal Info

We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:

Third Party Service Providers: Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).

Wix may share the following categories of Personal Information with Third Party Service Providers for a business purpose:

identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers
commercial information, for example information regarding products or services purchased, obtained, or considered

We may share the Personal Information of our Users and Users-of-Users with various third parties, including certain service providers and law enforcement officials.

The Personal Information may be shared solely in accordance with this policy.

Law Enforcement, Legal Requests and Duties: R&C Secure Mounting, LLC may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

Protecting Rights and Safety: R&C Secure Mounting, LLC may share your Personal Information if we believe in good faith that this will help protect the rights, property or personal safety of R&C Secure Mounting, LLC, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

Social Media Features and Framed Pages: Our Services include certain Social Media features, widgets, and single sign on features, such as the “Facebook Connect,” “Google Sign-in,” “Facebook Like”, or “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect certain Personal Information such as your IP address or which page you are visiting on our Website and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly by Wix. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third-Party Service Providers or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing are governed by those third parties’ policies and not ours.

App Market Developers: R&C Secure Mounting, LLC has hired Wix to develop a mobile app.Wix allows third party developers (“Third Party Developer(s)”) to develop and offer their own applications via the Wix App Market (“Third Party App(s)”), in conjunction with Wix.

Each Third Party Developer is bound by the Wix App Market – Partner Program Agreement, which among others, contains restrictions on how they may access, store, share, and use the Personal Information you and/or your Users-of-Users provide them or us (as further detailed in the Wix App Market Terms of Use)

We encourage you to review any privacy policy accompanying a Third Party App and ask Third Party Developers for any clarifications you may need before deciding to install and use their Third Party App. Wix does not control and is not responsible for the actions or policies of any Third Party Developers, and your use of any Third Party App is at your own risk.

Your information will be transferred to and processed by Wix on R&C Secure Mounting, LLC’s behalf.

Where Do We Store Your Personal Info

Users’ Personal Information may be stored in data centers located in the United States of America, Ireland, Japan and Israel. Wix may use other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below).

Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.

Wix affiliates and Third-Party Service Providers that store or process your Personal Information on R&C Secure Mounting, LLC’s behalf are contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

We may store and process Personal Information in the USA, Europe, Israel, or other jurisdictions, whether by Wix or with the help of their affiliates and service providers.

Wix’s data storage providers are contractually committed to protect and secure your data.

Among other things, Wix will ensure that there is the adequate level of protection or that relevant Model Standard Contractual Clauses are in place for the international transfer of our EU users’ data.

How Wix Uses Personal Information

Wix may collect, store and process certain Personal Information, solely on our behalf and at their discretion. For example, R&C Secure Mounting, LLC is able to import our e-mail contacts from third-party services like Gmail, or otherwise collect and manage contacts via our Website. Such contacts are then stored with Wix, on our behalf.

For such purposes, Wix serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation (“GDPR”)) of such Users-of-Users Information.

R&C Secure Mounting, LLC shall be considered as the “Controller” of such Users-of-Users Information, and we are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions.

The Processing of the Users-of-users’ Personal Information shall take place within the territory of the European Union, Israel or a third country, territory or one or more specified sectors within that third country of which the European Commission has decided that it ensures an adequate level of protection and such processing and transfer will be in accordance to the Data Processing Agreement – Users (“DPA"). Any transfer to and Processing in a third country outside the European Union that does not ensure an adequate level of protection according to the European Commission, shall be undertaken in accordance with the the Standard Contractual Clauses (2010/87/EU) set out in Annex 1of the DPA. For the sake of clarity, “Processing” should be understood as per the definition provided in the DPA.

R&C Secure Mounting, LLC is responsible for the security, integrity and authorized usage of Personal Information, and for obtaining consents, permissions and providing any required data subject rights and fair processing notices required for the collection and usage of such Personal Information.

For more information on how Users-of-Users Personal Information may be handled by Wix (which may be relevant for any specific notice you provide to and/or consent you obtain from your Users-of-Users), please see Sections 4, 12 and 13.

If you are a visitor, user or customer please read the following: Wix has no direct relationship with R&C Secure Mounting, LLC customers whose Personal Information it processes. If you are a visitor, user or customer, and would like to make any requests or queries regarding your Personal Information, please contact info@rncsecuremounting.com. For example, if you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by Wix on behalf of R&C Secure Mounting, LLC, please direct your query to R&C Secure Mounting, LLC. Unless otherwise instructed by R&C Secure Mounting, LLC, Wix will retain your Personal Information for the period set forth below.

Wix may collect and process Personal Information regarding R&C Secure Mounting, LLC’s customers.

Wix does this solely on our behalf, and at our direction.

R&C Secure Mounting, LLC is solely responsible for your information, including for its legality, security and integrity.

Wix has no direct relationship with any of R&C Secure Mounting’s customers. If you are a customer, please contact info@rncsecuremounting.com directly.

Cookies

We and our Third Party Service Providers (e.g. Wix) use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

We and certain third-party services (e.g. Wix) may use cookies and similar tracking technologies throughout our services.

These technologies are used mostly for stability, security, functionality, performance and advertising purposes.

Messages

Promotional Messages

We may use your Personal Information to send you promotional content and messages by e-mail, marketing calls and similar forms of communication from R&C Secure Mounting, LLC.

If you do not wish to receive such promotional messages or calls, you may notify R&C Secure Mounting, LLC at any time.

We may send you promotional messages and content.

You can easily opt-out of receiving promotional messages by contacting us.

Service and Billing Messages

R&C Secure Moutning, LLC may also contact you with important information regarding our Services, or your use thereof. For example, we may send you an invoice (through any of the means available to us) if a Service payment is due; reply to your support ticket or e-mail; & send you reminders regarding upcoming or late payments for your completed or upcoming service.

It is important that you are always able to receive such messages. For this reason, you are not be able to opt-out of receiving such Service and Billing Messages unless you are no longer an R&C Secure Mounting, LLC customer. We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.

Your Rights

R&C Secure Mounting, LLC agrees that it is imperative that you have control over your Personal Information. Pursuant to privacy regulations worldwide, R&C Secure Mounting, LLC is taking steps to enable you to request access to, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes.

You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

If you are a customer, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (or Wix), please email info@rncsecuremounting.com. We will make reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations.

You may request to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information you have stored with us. Just send us an e-mail.

Data & Security

Data Retention

We may retain your Personal Information for as long as 12 months following your last service.

Security

Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, Wix offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through Wix’s designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and Wix regularly maintains a PCI DSS (Payment Card Industry Data Security Standards) certification. Wix also regularly monitors the systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’.

Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other information you upload, publish or otherwise share with Wix or anyone else.

If you have any questions regarding the security of our Services, you are welcome to contact us at info@rncsecuremounting.com.

We value the security of our customers' Personal Information and we do everything in our power to protect it.

However, as we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.

Third-Party Websites

Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third-party websites and services.

Our Services may contain links to other websites or services.

Questions/Complaints? Contact Us!

If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – info@rncsecuremounting.com.

Our Privacy Officer will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.

You can file a complaint with your local supervisory authority for data protection at any time, however we recommend that you contact us first so we can try to resolve it.

Contacting us

If you have any questions about this Privacy Policy or wish to exercise any of your rights please refer to those sections or contact us at info@rncsecuremounting.com. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.